Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing high–quality support without delay is our top priority, so we backup each cloud hosting plan with a 1–hour ticket reply warranty. At the time you present a ticket or drop a message, our customer technical support staff will try their best to offer the most acceptable solution to your situation and to offer you advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time needed. Our team of qualified professionals is going to be on–line for you 24x7x365 to answer to all of your queries and to handle any issue you might have. You also can submit a help support ticket from your Web Hosting Control Panel or drop an e–mail message at any time. Also, on working days, you can easily ring us or take advantage of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel presents a comprehensive knowledge base that is incorporated into all parts. In each section, you will find a Help control key which will load for you a list of step–by–step online classes on how to work with a selected option or perform a selected action. In addition, we have produced guide clips so you might get a better idea of the Control Panel’s interface.