You'll find lots of cloud hosting companies available, however many of them are resellers that have minimal resources, particularly when it comes to support. One way to distinguish them is the option to reach the company over the phone. The level of support that you'll get through this particular channel of communication may vary depending on the supplier - some provide dedicated phone support, many others offer basic and customer support only because some matters are more time-consuming and it is quicker to be resolved via a trouble ticket, particularly when the issue has to be escalated. Nonetheless, it is good to find that you could always contact your web hosting supplier because there are tons of small matters which can be managed efficiently and timely through a telephone call, not mentioning that you'll be able to get additional information for the services even before you become a client.
Phone Support in Cloud Hosting
In case you decide to obtain one of our cloud hosting, you can connect with our customer support crew over the phone for 14 hours per day. We will assist you in choosing the best plan for your web sites because we realize that it is better to discuss such issues with a live person. If you already have an account, we are able to help you with any kind of sales/billing questions and general issues, even with some technical matters which don't involve a lot of time or escalation to an administrator as it is more appropriate to open a ticket for time-consuming troubles and have the communication in a single place. We have phone numbers in the United States, Great Britain and Australia, so you are able to call the one you prefer and talk with our agents.